Hygge Bikes
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Free Delivery in 2 to 5 Working Days
Returns & Refunds: Cancelling your order: If you would like to cancel your order, please contact us immediately at info@ecotechbikes.com or on 02032898849 .Please include your order number when contacting us. If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Return: Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. We offer free returns by paying you the cost of return shipping when sending you a refund. If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
Damages & Fault: We ask that you to thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@ecotechbikes.com so that we can open an insurance claim on your behalf. If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to info@ecotechbikes.com and we will arrange the repair or replacement with the manufacturer. Please note – any fault caused due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
Introducing the Vester Pro, made for enthusiasts, built by enthusiasts. This elegantly designed Fat Tyre bike has multiple purposes – comfort, performance and style in abundance. The sophisticated LCD display combined, with an enormous battery and immense torque will take the ride to you. Vester Pro is designed to take on a vast number of environments in style, fashion, and power.
Vester Pro propels your climb silently and carries you around the city in flair. The perfect travelling companion for quick outings and regular commutes. It brings a much more intuitive riding experience to electric bike riding.
From the date of purchase, Hygge Bikes provides a 12-months limited warranty against original manufacture defects and transportation damages.
Only the original customer (the name specified on the invoice & delivery address) is eligible for the limited warranty coverage, which begins the day the e-Bike is delivered to the customer.
Hygge Bikes recommends that when purchasing an e-Bike, you service it at least once every 6 -12 months, or every 2000 KM which ever is sooner.
What is Included?
To help customers understand our warranty service, we have listed the warranty covered components below (counting from the purchase date, we will need to check purchase invoice before warranty service is carried out).
Warranty of 36 months
Frame – All bikes from Hygge Bikes come with a 3-year warranty on the frame.
Warranty of 12 months
Motor – All bikes from Hygge Bikes come with a 1-year warranty on the motor.
Warranty of 12 months
6-Month Limited Warranty
Non-warranty conditions
After-sales service charges
Please see below charges which may be incurred within the warranty period listed below:
Who will be responsible for warranty & repair service?
For warranty & repair service, we offer service partners throughout the Denmark, Iceland, UK and Spain.
As a result of the Russian-Ukraine war, new spare parts are currently in short supply in the warehouse. Please be advised that we may utilise old spare parts to repair.
We recommend you service your bike by our authorised representatives once every 12 months to validate warranty repairs. To find your local repair centre please email support@hyggebikes.com
This is the time when the world is moving towards Electric adapting it as the primary mode of commuute.
Strip out of rear wheel and mudguard to enable removal of split part of frame. Replace mudguard and wheel
fantastic service from this team of experts. I wouldnt go anywhere else.
I recently discovered Eskuta, and I have to say it has been a game-changer for my daily commute to work. The ordering process was incredibly easy and hassle-free, thanks to their user-friendly website and transparent pricing. The bike itself, the Eskuta SX-250, has exceeded my expectations with its sleek design, impeccable build quality, and powerful electric motor that effortlessly navigates through traffic and inclines. My commute has become a breeze, as I now enjoy the freedom to explore alternative routes and bypass congestion. The battery life is impressive, ensuring I never have to worry about running out of power. Eskuta's commitment to customer satisfaction is evident through their responsive support team. Overall, I am thrilled with my Eskuta electric bike and highly recommend it to anyone looking for a reliable, stylish, and transformative commuting solution.
We love going for picnic in our forest of dean with our bike
When I saw the Eskuta for the first time at the house with Karl our delivery driver, I was amazed that it was even more beautiful than I had imagined. It looked brilliantly put together. Solid, heavy and so cute too! I also love that the workings were so well explained to my hubby Alex by Karl that he never even had a practice...just got ready for work and off he went, no problems at all.
Thank you for all your hard work in getting it ready and bringing it to us. It was worth every penny!
You have a great team and every person I spoke with was polite and very helpful.
Thank you for your email with the important information in the manual, we will take great care of our little no. 38 Eskuta!
I’ve had quite a few EPACs in the last 10 years - some compliant and one less so! As boat owners craned the bikes on/off our boat (in the USA) - now in the UK (with a Motorhome) we needed hassle free local transport and found the Eskuta. How the technology has moved forward - lighter and more powerful. Big advantage is that we recharge direct from the Moho - no need to carry petrol. We can also take the Eskuta into any country in Europe and not have Tax, Insurance and import restrictions! Its simple an awesome asset to Moho travel!
The bikes are solid but good quality, so easy to ride. Starting up always on the slow side so it’s hard going steep hills and turning out of junctions. I guess that’s also a part of the riders skill. Customer service as been so far so good.
First class ESKUTA and first class members of staff.
I have no words to describe this company
I had an issue and it was sorted straight away by Michael. I would 100% recommend Eskuta
Much love ❤️
I can’t believe how affordable the bike is. I was hesitant to invest in an e-bike, but this one exceeded my expectations. I highly recommend it!
The bike is perfect for city living. It’s small and compact
I’m so impressed with this bike. It’s well built, stylish and the battery life is impressive.
It’s fast , comfortable and definitely reliable. Folds up easy. Super fast delivery once paid for. Highly recommended.
Highly recommended bike. The ride on it is smooth and an easy buy no hassle of waiting for delivery.
First class ! This is an excellent ebike it’s build quality is superb battery life is also superb looks amazing and rides brilliantly, I’m so pleased with my bike and would not hesitate to recommend Hygge Bikes to anyone. The customer service is second to none special thanks to Brian who answered my many questions and the price was great too really feels like a quality bike ++++
This is the perfect bike for both commuting and leisurely rides. It’s comfortable and easy to handle.
